Forums General 503 error when logging into pro

Viewing 2 reply threads
  • Author
    Posts
    • #70686
      AvatarBrian Reinhart
      Participant

      Hello,

      I get the following error when I try to log into the pro site to see the daily Rx. 
      503: Service Temporarily Unavailable
      Too many IP addresses accessing one secure area!
      Please contact Support if you need assistance

      I’ve tried it across multiple devices and I get the same error. Is anyone else experiencing this?
      Mike

    • #73646
      AvatarROBERT KUNKEL

      Hi,

      Yes, i also had the same issue twice. Someone of technical support – e.g. Dave – has to reactivate your account, because your IP address changed too many times for a period of one month or similar. It is a kind of security restriction.

      Contact -> Report Technical problem

      You can also try to use only your home WLAN connection to avoid the problem when you also use your mobile phone for mobilitywod.

      Best Greetings
      Felix

    • #73647
      AvatarBrian Reinhart
      Participant

      Felix, 

      Thanks I sent them an email. 
      Hopefully they can figure out a work around because I am deployed and we connect to the local internet thru a VPN so our IP address is always changing. 
      Mike
Viewing 2 reply threads
  • You must be logged in to reply to this topic.