Kevin,
Please answer these from above.
The answers provide more information and context about the situation.

When did the dull numb ache around the scapula start?
What caused this? An injury, change in position somewhere throughout the day? Or??

What have you done which is helping the situation?
What have you done which is not helping the situation?
Are you working above and below of where you are seeing the issue?
Have you completed The Ready State Assessments?